Account & Data Deletion
Request to delete your DecoDreamer account and associated data
Overview
We understand that you may wish to delete your DecoDreamer account and all associated personal data. We are committed to respecting your privacy rights and will process your deletion request in accordance with applicable data protection laws.
What Gets Deleted
When you request account deletion, we will remove:
- Your account profile and settings
- Uploaded room photos and images
- Generated design images and preferences
- Usage history and analytics data
- Any saved designs or collections
- Personal information and contact details
Important Notes
Account deletion is permanent
Once your account is deleted, this action cannot be undone. All your designs, preferences, and data will be permanently removed.
- Processing time: Account deletion requests are typically processed within 30 days of receipt
- Backup retention: Some data may be retained in encrypted backups for up to 90 days for security and legal compliance
- Legal obligations: Certain data may be retained if required by law or for legitimate business purposes
How to Request Account Deletion
Email Requirements
To process your deletion request efficiently, please include the following information in your email:
- Subject: "DecoDreamer Account Deletion Request"
- Email address: The email associated with your DecoDreamer account
- Account verification: Any additional account details that can help us verify your identity
- Confirmation: Explicit confirmation that you want to permanently delete your account and all data
Alternative Options
Before requesting full account deletion, you might consider these alternatives:
Temporary Deactivation
Temporarily disable your account while keeping your data safe for future reactivation.
Data Export
Request a copy of your data before deletion to keep your designs and preferences.
Questions or Concerns?
If you have any questions about the account deletion process or our data handling practices, please don't hesitate to contact us.
DecoDreamer Support
Imtiyaz Ltd
71-75 Shelton Street, Covent Garden, London
Last Updated: June 29, 2025